🔐 Privacy Policy — Your data is completely safe at crownbd 🛡️ SSL Encryption — Every transaction is secured 🚫 No Third Parties — Your data is never sold 📋 Transparent policy — Full transparency about what we do and what we don't 📞 24/7 Bangla Support — We're here for you with any questions 🔐 Privacy Policy — Your data is completely safe at crownbd 🛡️ SSL Encryption — Every transaction is secured 🚫 No Third Parties — Your data is never sold 📋 Transparent policy — Full transparency about what we do and what we don't 📞 24/7 Bangla Support — We're here for you with any questions
🔐 Last Updated: January 2026

CrownBD Privacy Policy — How Safe Is Your Data With Us

Crownbd believes your personal data belongs to you. On this page, we clearly explain what information is collected, why it is collected, and how it is kept secure.

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Personal Control

Our Core Privacy Principles

The commitments that guide how crownbd handles your data

🔒
Your data is never sold
crownbd does not sell your name, mobile number, payment details, or betting history to any third party — under any circumstances.
🛡️
SSL Encryption Protection
Every connection you make with crownbd is SSL-encrypted. No one can intercept your data in transit.
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Purpose-driven data collection
crownbd only collects information that is essential to providing our services. Collecting excessive or irrelevant data goes against our policy.
✏️
Right to correct your data
If any of your stored information is incorrect, you have every right to have it corrected. Simply contact crownbd support to get the process started.
🗑️
Option to delete your data
After closing your account, you may request that your personal data be deleted. crownbd will honor the request unless there is a legal obligation to retain it.
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Option to turn off marketing
You can opt out of promotional messages from crownbd at any time. Essential service-related communications will continue as normal.

Full Privacy Policy

January 2026
Who this policy applies to
This Privacy Policy applies to all users of the crownbd.world website and mobile app. By registering or using crownbd's services, you agree to this policy. If you have any questions about any part of it, feel free to reach out to our support team.
01
What information is collected

Crownbd collects certain information to keep its services running and to improve the user experience. This information falls into two categories — what you provide directly, and what is collected automatically while you use the platform.

What you provide directly
  • At registration: mobile number, date of birth, password
  • During identity verification: national ID or passport details
  • At payment: bKash / Nagad / Rocket number
  • Support contact time: issue details and conversation history
Automatically Collected Information
  • IP address & device type
  • Browser type and version
  • Which pages were visited and how long was spent on each
  • Betting activity log — which bets were placed and when
  • Time and location of login & logout

Crownbd never stores your full bank account details, card numbers, or PIN. Payment information is processed through a secure gateway and is not retained on crownbd's servers.

02
Why We Collect Your Data

Crownbd collects each piece of information for a specific purpose. No data is collected unnecessarily, and none is used for any purpose beyond what it was originally gathered for.

Data Type Purpose of Use
Mobile Number Account verification, OTP delivery, support communications
Date of Birth Age verification (confirming 18+)
Identity information KYC verification and financial fraud prevention
Payment information Deposit & Withdrawal Processing
Betting History Dispute resolution, responsible gaming monitoring
Device & IP information Multiple account detection, security

Beyond that, crownbd may send you relevant offers and promotional updates — however, you can withdraw this consent at any time. Essential service messages (such as payment confirmations and security alerts) cannot be turned off, as they are necessary for the security of your account.

03
How your data is stored

Crownbd's servers are hosted in secure data centers and protected with industry-standard security technologies. Sensitive data such as passwords is never stored in plain text — only as encrypted hashes.

For payment data storage, crownbd follows PCI-DSS standards. Full card numbers and complete payment details are not stored directly on crownbd's servers — all payment processing is handled through a secure third-party payment processor.

How Long Your Data Is Retained
  • Active account data: retained for the duration of the account
  • Betting history: 5 years after account closure (as required by law)
  • Payment logs: 7 years after account closure (required by financial regulators)
  • Support conversations: 2 years
  • Website usage logs: 1 year

After the applicable retention period, crownbd automatically deletes data that is no longer needed. Certain information must be kept for a defined period due to legal obligations — this is outside our control.

04
Data Sharing Policy

Crownbd does not sell your personal data to third parties or share it for advertising purposes. However, limited information may be shared with trusted partners as necessary to deliver our services.

When Limited Data Sharing May Occur
  • Payment Processor: For deposit and withdrawal processing — only the necessary information
  • KYC service provider: For identity verification purposes — document-related information only
  • Cybersecurity Firm: For fraud detection — anonymized data
  • Law Enforcement Authorities: If required by a court order — in mandatory cases

In each of the cases above, only the minimum necessary data is shared. Partners are contractually bound to uphold crownbd's privacy standards. Before sharing data with law enforcement, crownbd will make every effort to notify the user, unless legally prohibited from doing so.

Crownbd never shares your information with marketing firms, affiliate networks, or data brokers.

05
Cookie Policy

Crownbd uses cookies to improve your experience on the website and app. Cookies are small text files stored on your device that help recognize your session on future visits.

Types of cookies used by crownbd
  • Essential Cookies: To maintain your login session — these cannot be disabled
  • Performance Cookies: To understand how pages are being used — anonymised data only
  • Functional Cookies: To remember your language and preferences
  • Security cookies: To prevent CSRF and other attacks

Crownbd does not use any third-party tracking or advertising cookies. If you disable cookies through your browser settings, some features of the website may not function properly — particularly login and payment-related functions.

06
Your Rights Over Your Information

Crownbd believes you have full ownership of your personal data. You can exercise the following rights at any time.

👁️
Right to Access
You may request to know what personal information crownbd holds about you.
✏️
Right to Rectification
You may request corrections to any inaccurate or incomplete information.
🗑️
Right to Erasure
You may request that your data be deleted, provided there is no legal obligation requiring us to retain it.
🚫
Right to Restriction of Processing
You may request that the processing of your data be stopped for specific purposes.

To exercise any of these rights, email support@crownbd.world or reach out via Live Chat. Requests are typically responded to within 7 business days.

07
Protection of minors

Crownbd strictly enforces an 18+ policy. We do not knowingly collect any information from individuals under the age of 18. Date of birth is verified at the time of registration, and anyone under 18 will not be able to complete the sign-up process.

If crownbd becomes aware that an account is being used by someone under the age of 18, that account will be immediately suspended and all associated data will be permanently deleted.

A note for parents — please ensure your children cannot access your device or crownbd account credentials. If you suspect that a minor has used an account, contact us immediately at support@crownbd.world.

08
Security measures

Crownbd uses multiple layers of security to protect your data. In addition to technical safeguards, administrative and physical security measures are also in place.

Core security layers
  • SSL/TLS Encryption: All communications are encrypted
  • Two-Factor Authentication (2FA): An extra layer of protection at login
  • Firewall & DDoS protection: Server Protection Against Attacks
  • Regular Security Audits: Regular third-party audits
  • Staff Training: Only authorized personnel can access your data
  • Data Backup: Regular encrypted backups are maintained

In the event of a security breach, crownbd will notify the relevant regulators and inform affected users as quickly as possible, advising them on the steps they should take.

09
Contact & Complaints

For any questions, requests, or complaints regarding the Privacy Policy, please get in touch with crownbd. We give every request our full attention.

How to contact us
  • Email: support@crownbd.world (response within 7 business days)
  • Live Chat: crownbd.world — active 24/7 (typically responds within 2 hours)
  • In the subject line, write: "Privacy Request" — for faster processing

If crownbd is unable to resolve your complaint and you believe your privacy rights have been violated, you have the right to escalate the matter to the relevant authority.

10
How Policy Changes Are Handled

Crownbd reserves the right to update this privacy policy as needed. The policy may be reviewed in response to legal changes, new technologies, or changes to our services.

Before any significant changes, crownbd will notify you via your registered mobile number or an in-account notification. For minor updates, the date at the top of the page will simply be updated to reflect the revision.

Continuing to use crownbd after any changes takes effect will be considered your acceptance of the updated policy. If you do not agree, you may request account closure and submit a request for your data to be deleted.

The latest version of this policy will always be available on this page. Each version includes the date it was last updated.

SSL Encrypted
Never sold to third parties
Right to Correct Your Information
Right to Erasure
24/7 Bangla Support
Regular Security Audits

FAQs

Frequently Asked Questions about the Privacy Policy

No. Under crownbd's policy, each person may operate only one account. Creating a second account using the same mobile number, device, or payment method is strictly prohibited. crownbd detects multiple accounts by monitoring device fingerprints, IP addresses, and payment details. If multiple accounts are found, all of them will be closed and any pending bonuses may be forfeited. If you are having trouble accessing your existing account, please contact support rather than opening a new one.

If a match is cancelled or not completed within the scheduled time, the related bets are generally voided and the staked amount is refunded in full. In cricket, if the required number of overs is not completed, the match is considered incomplete. In football, if at least 75 minutes of play have been completed, the match may be settled as a finished game. For live bets, outcomes of events that occurred before the match was suspended may still stand. Settlement rules can vary by sport — contact crownbd support for more details.

Your data is secure, your betting is worry-free

Your personal information is stored with the highest level of security at crownbd. Register now and enjoy betting with complete peace of mind.

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